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People often
cringe at the thought of writing a "business report".
Granted, these are somewhat more complicated than business letters, but if
approached in the right way, writing a business report can be a straightforward
and reasonably painless process.
There are a number of different generic types of business reports
including: general business report, business plan, business proposal, marketing
plan, strategic plan, business analysis, project report, project analysis,
project proposal, project review, financial plan, financial analysis, and
others.
Although the
technical content and terminology will vary from report to report, depending on
the subject and industry context, the actual "report writing process" will be
essentially the same. Whether it's a short 10-pager, or a major 100-plus pager,
that "process" will involve the same fundamental steps.
The following
seven points
are what I consider to be the essential steps for writing any business report.
Follow these steps carefully and you won't go wrong.
7 Tips For
Writing Better Business Reports
-
Confirm Exactly What the
Client Wants
This is a very important initial step. Whether the client is you, or someone
else, be sure that everyone is talking about the same thing in terms of final
outcome and expectations. When determining this, always think specifically in
terms of the final deliverable (usually the final report). What issues must it
address? What direction/guidance is it expected to give? What exactly will it
contain? What bottom line are they looking for?
-
Determine What Type of
Report Is Required
This is another very important initial matter to clarify. There are a number of
different types of business reports. Although there is usually overlap between
the different types, there are also important differences. For example, do they
want: a business plan, a business proposal, a strategic plan, a corporate
information management plan, a strategic business plan, a marketing plan, a
financial plan, or what? Know exactly what type of final report is expected from
the outset.
-
Conduct the Initial Research
Once you know exactly what the client (or you) wants, and the specific type of
report they are looking for, you are ready to conduct your initial pre-report
research. This stage may be as simple as collecting and reading a few background
documents supplied by the client, or it could involve developing questionnaires
and conducting detailed interviews with the appropriate people. It will vary
with each situation. The Internet of course, can really simplify and shorten the
research process, but don't forget to double and triple check your sources.
-
Write the Table of Contents
First
In my experience, drafting the Table of Contents (TOC), before you start writing
the actual report is the single most important key to developing a successful
business report. This document can normally be done before, or in parallel with,
the first phase of project information gathering. This should be more than just
a rough draft TOC. It should be a carefully thought out breakdown of exactly
what you imagine the TOC will look like in the final report. Although this takes
a certain amount of time and brain power up-front, it really streamlines the
rest of the process. What I do is to actually visualize the final report in my
mind's eye and write the contents down. This really works! This TOC then becomes
a step-by-step template for the rest of the process.
Sidebar:
If you're writing the report for an external client, it's a good idea to present
the draft Table of Contents to them at this point in the process and get their
approval. This will force them to think it through and confirm what they really
want at this point. Once they have agreed to a TOC you will have their "buy-in"
for the rest of the process, therefore significantly reducing chances of any
major changes or reversals at the final report phase.
-
Do Any Additional Research
After thinking through the TOC in detail, you will know if any additional
research is required. If yes, do this extra information gathering before you sit
down and start to actually write the report. That way, once you begin the
writing process you will have all of the information needed at hand and you will
not have to interrupt the writing process to conduct any further research.
-
Create the Skeleton Document
A trick I always use when working with MS-Word is to create a skeleton document
first. That is, before you actually write any of the text, enter the entire
Table of Contents that you have already developed into MS-Word (see Point 4),
heading by heading, including sub-headings. At this point, the document is
essentially a sequential series of headings and sub-headings with blank space
between them. Then, have MS-Word generate an automatic Table of Contents that
exactly matches your planned TOC. You're then ready to start filling in the
blank spaces after each heading and sub-heading in the body of the document,
with text.
-
Write the Report By Filling
In The Blanks
That's right, by filling in the blanks. Once the TOC skeleton framework is
in-place as per the previous step, writing the actual report becomes almost like
filling in the blanks. Just start at the beginning and work your way
sequentially through the headings and sub-headings, one at a time, until you get
to the end. Really. At that point, with all of the preparation done, it should
be a relatively straightforward process.
Report Writing
Resources
Business Plan
Writing
I've developed a lot of business plans for clients over the years. These
critical business documents are typically time-consuming and difficult to
research, structure and write. To help with this, I have begun the process of
de-identifying and re-formatting some of my more exemplary business plan
documents so that they can be downloaded and used as "real-life templates". I've
always found that working with an actual business plan as an example is the
quickest and most effective way to develop another business plan for a new
venture. If you are interested in working from the real thing, check out the
following link.
Sample Business Plan
Business
Proposal Writing
In addition to business plans, I've also developed a lot of business proposals
for clients over the years. As anyone in business knows, a well structured and
well written business proposal is critical if you hope to win that next big
project or contract. So, to help you with this I have begun the process of
de-identifying and re-formatting some of my the more exemplary business
proposals that I've developed so that they can be downloaded and used as
"real-life templates". I've always found that working with an actual business
proposal as a model is the quickest and most effective way to develop another
business proposal, even in response to a completely different
request-for-proposal. So, if you are interested in working from the real thing,
check out the following business proposal link.
Sample Business Proposal
Business
Letters, Forms, and Templates
My own writing toolkit, Instant Business Letter Kit focuses on business letters,
forms, and templates. It's a comprehensive business writing toolkit that
combines "how-to" tips, tricks, advice, and pointers with over 100
fully-formatted real-life templates for writing any type of business letter that
you can download into your word processor and use as you choose. The Kit
includes a Bonus Chapter on how to write Business Reports, as well as a Special
Bonus Book containing Business Forms and Templates ranging from, invoices and
purchase orders, to minutes of meetings, and trip reports. Whether you're
involved in small business, home-based business, or large business, if you need
help writing business letters, you could easily make this Kit your business
writing style guide.
InstantBusinessLetterKit
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